Strategy(ies)

Outcome Indicator

Criterion and Measurement Cycle

Results

Evaluation & Actions Taken

Responsible Position

***Regarding library instruction classes that I teach, I will ask faculty if I can attend any performance products that their students do as a result of their research.  These might be poster sessions, oral presentations of written papers, speeches, panel discussions, group presentations, and demonstrations.

Gaining a better understanding of strengths and shortcomings of my library instruction.  Understanding the ability level of the students regarding what kinds of research materials are appropriate for future sessions of the course.  Understanding the faculty's learning objectives regarding the research assignment.  Developing a stronger collaboration with faculty, hopefully resulting in an enhanced learning experience for their students.

Attending 10 presentations during the 2001-2002 academic year.

Vicky Leather

***Work with faculty to develop a library instruction class with more opportunities for interaction among students, faculty and library staff.

Better use of library resources.  Students learning that library is another resource along with instructor and writing lab.  Know more students - have them know me more; know faculty better also.  More awareness of how collection meets students' and faculty's needs.  Know better any needs for the collection  in regard to topic of science fiction.  New research guide, Science Fiction Literature.

Assessment of class to see their basic knowledge of library and finding information.  Complete 2 meetings with class to find out their needs.  December 2001 - evaluation from class and from Mr. Stifler about the arrangement of working more closely with class.

Betsy Fronk

Strategy(ies)

Outcome Indicator

Criterion and Measurement Cycle

Results

Evaluation & Actions Taken

Responsible Position

Reference and Circulation

Develop instructional support for research components of distance education courses maintained on the Internet and updated as needed.

Students have access to instructional materials obtained in compliance with copyright law.

Develop a policy that addresses copyright issues for faculty who place materials on reserve in the library and who plan to include copyrighted materials in Distance Education course packets by December 31, 2002.

Post that policy on the library's web site by January 31, 2003.

Dean

Librarian 1, Access Services

Attendance from 6 division respresentatives to training.  Distributed training materials to the 6 division representatives.  Completed flyers to distribute in library.  Copy of flyer to be posted on web.  Better knowledge of integrated library system for faculty, staff and students.

Attendance at training sessions in Winter 2002.  Completion of flyers/folder in Winter 2002.  Feedback from attendees at training sessions.

Betsy Fronk

I will have the ability to use and understand the Endeavor system and to be able to communicate that understanding to library patrons.

Completion by May 1, 2002.

Dwight Hunter

Instructional Services

Evaluate effectiveness of teaching program with annual evaluations of library instructors by students.

Individual library instructors will receive a minimum score of 3 (agree) for each of the 6 categories rated.

Student evaluations will be completed in Spring 2002 and the results will be given to librarians and dean by May 15, 2002.  75% of full-time teaching librarians will show improvement in their scores for their targeted categories.

Librarian I, Instruction

Dean

Strategy(ies)

Outcome Indicator

Criterion and Measurement Cycle

Results

Evaluation & Actions Taken

Responsible

Position

Administration

Replace 386 and 486 computers with Pentiums as Technology Access Funds are allocated.

Purchase ~15 new Pentiums or request departments to give Pentiums to library as they get new ones.

Have a minimum of 38 Pentium computers for student use in Library by June 30, 2002.

Dean

Laboratory Technician, Computers

A program will be in place that will update the Voyager patron records.

By March 2002, the Voyager system will update patron information using this program.

Donna Hawk

Students, faculty and staff will have better access to College academic support materials.

Students will be able to access DE materials, videotapes, and Library services during the same operational hours in Spring 2002.  Faculty will be able to schedule videotapes to be shown in  their classrooms or to be checked out at designated times for showing at another site.

Vicky Leather

To minimize a disruption in library staff and patron services whereby the ILS and Web Server would be fully operational within the least amount of downtime possible.

The measurement will be an actual response to an emergency in the absence of the System Administrator.

Bill Norman

Strategy(ies)

Outcome Indicator

Criterion and Measurement Cycle

Results

Evaluation & Actions Taken

Responsible Position

Instructional Services

Circulate laptop computers for targeted classes.

Assessment of student & faculty evaluations, input from administrative participants, and possible recommendations will be completed by May 15, 2002.  Integration of changes due to reassessment will be integrated subsequently.

Completion by May 15, 2002.

Marcella Henry

Strategy(ies)

Outcome Indicator

Criterion and Measurement Cycle

Results

Evaluation & Actions Taken

Responsible

Position

***Cross train on the circulation module of the new Endeavor Integrated Library System (ILS).

To learn the new circulation system to check in/out materials, open and shut down the system and to be able to fill in as needed during peak times.

Attend training sessions and read training manuals by April 30, 2002.

Cathy Bell

***Learn how to generate different reports from the new Endeavor Integrated Library System (ILS).

To produce reports needed for library use, institutional research department or for future SACS visits.

Attend training sessions and/or read training manuals by May 31, 2002.

Cathy Bell

***Gain in depth knowledge of the acquisitions and serials module in the new ILS.  Formulate written documentation of acquisitions policies and procedures for the new ILS.

Acquisitions functions and procedures are necessary in order to provide a foundation for the new Voyager integrated library system that our library will implement next fiscal year.  A correct, smoothly running database will provide accurate, timely and complete information for library users at any location.

Provide procedures document to Project Manager by June 30, 2002.  Cross-train Pam Temple and Sharon King by June 30, 2002.

Rosy Milburn

Strategy(ies)

Outcome Indicator

Criterion and Measurement Cycle

Results

Evaluation & Actions Taken

Responsible Position

***Implement the integrated library system, to train on the new system and then to train others.

A fully functional integrated library system that will allow our patrons to search the database with a user friendly interface, know the status of an item, provide staff with usage reports and other statistical data, provide up-to-date information, and increase functionality and efficiency of library services.

Dates for the library visits and an "observations report" on each visit.  Dates for completion of first reading of the documentation.  Date training session completed.  Log of the steps taken to prepare the database and date of completion.  Date the mapping process completed.  A monthly statistical count of the number of migration bibliographic database problems fixed.  Date authority control work completed.  Log the errors encountered in the test database and the date that the test database was checked.

Pam Temple

Reference and Tech. Services

Provide faculty and staff training on the integrated library system in formal workshops and/or by individual appointments

Workshops on the integrated library system

One workshop will be presented to faculty and staff each month during the Spring 2002 semester after the ILS is implemented.

Dean

Librarian 1, Tech

Services

***To publicize the full text information sources available within the Lexis-Nexis Academic Universe database to CSTCC faculty, staff, administrators, and students through the campus email and college newspaper.

Several advertisements for Lexis-Nexis Academic Universe would be sent via campus email and at least three of the descriptions would be printed in the college newspaper between June 2001 and May 2002 in hopes that more CSTCC employees and students would become aware of the contents of the Lexis-Nexis Academic Universe database.

At least two advertisements for Lexis-Nexis Academic Universe would appear on campus email periodically during the fall and spring semesters and at least three of the descriptions would be printed in the college newspaper between June 2001 and May 2002.

Sandra Williford

***Survey distance education and dual enrollment students in order to learn what libraries and library services they use or need to have access to.

Based on the data reported, library services to these students will be planned in order to meet research needs that might not have been met as well as to anticipate needs for the future.

Survey will be designed during the Fall 2001 semester and will be mailed to students at the end of the semester.  Data will be collected, compiled, and analyzed by April 30, 2002.  Report of findings will be written by May 31, 2002.

Tisa Houck

Strategy(ies)

Outcome Indicator

Criterion and Measurement Cycle

Results

Evaluation & Actions Taken

Responsible

Position

Reference

Provide user-friendly services in accordance with the Reference and Adult Services Division (RASD) Guidelines of the American Library Association.

Students will perceive reference librarians as effective and friendly resources for finding information.

Student/alumni surveys will indicate that >60% of the respondents want a librarian's help at some time.

Librarian 1, Reference Services

Reference

Enhance the library home page so that it includes easy access to instructional, informational and evaluative resources.

Students have access to a continually improving library web site that provides.

Revised home page will be reviewed by June 30, 2002.

Librarian 1, Reference

WebTeam

Dean

***Use feedback from small group to make the library web page more usable and more navigable.

To get to know the students better, have a more useful web site, experience working with small group, and ideas for the summer major revision.

Feedback form used with small group.  Completed study by November 2001.  Use their ideas/comments/suggestions for major December 2001 web page revision. 

Betsy Fronk

Access Services

To work with experienced reference staff and become more knowledgeable in using the Library's online databases in order to help students with their research.

I will have the knowledge to be able to help students use the databases for research in a more efficient manner, if needed when the reference librarians are assisting other library users.

Completion by January 1, 2002.

Joanne Stanfield

Strategy(ies)

Outcome Indicator

Criterion and Measurement Cycle

Results

Evaluation & Actions Taken

Responsible

Position

***Implement *Server-Side includes on the Library's web server.         

*The server reads the document and parses it for directives and follows the instructions that it finds and merges their results into creating a finished document.  The document is then sent to the client browser.

The date that each page was last updated will be displayed on the bottom of each library web page.

These should be functioning by January 1st, 2001.

Donna Hawk

***Write a shell script that will establish a CRON job for backups of the Voyager Solaris system.

Voyager backups will be done successfully on a determined schedule.

This will be achieved after one successful backup has been completed of the Voyager Server by March 2002.

Donna Hawk

***Incorporate into the Library's current web page, text descriptions of links and multimedia so as to make them more accessible for persons who use adaptive hardware and/or software.

The project will be completed and new procedures for page creation will be established in an effort to promote accessibility of the library's web site.

By March 2002, I will ask the Director of Disabilities Support Services at CSTCC to review my work and ask for feedback.  Once the director has reviewed my work and stated that the databases index page, research guides index page, assignment guides index page, Fast Facts, Directions and Hours pages are fully understandable using the Ruby and JAWS software,  my  work will be complete.

Donna Hawk

Strategy(ies)

Outcome Indicator

Criterion and Measurement Cycle

Results

Evaluation & Actions Taken

Responsible Position

Administration, TechTeam, Circulation

Continue to study the feasibility of scanning documents. At some future time circulation would like to provide electronic access to reserve materials developed by faculty for which copyright permissions do not have to be acquired.

Students will have access to locally developed reserve materials through the Library’s web page.

Purchase Adobe Acrobat and provide training to library circulation staff by June 30, 2002.

Senior Library Assistant, Circulation

TechTeam

Dean

***Develop a workshop for faculty and staff to be held at the East Campus Library classroom on NetLibrary and other full text databases.

Teachers will be exposed to databases they are unfamiliar with.  They will learn how certain databases may help their students.

Each attendee will have an evaluation form to fill out.

Laura Young

***Investigate methods for maintaining url links on the library’s web page and in the library opac (catalog).

Expect to be able to identify and implement a links maintenance program for the Library’s web site by June 30, 2001

Complete literature research and write a summary report by March 2001.

Communicate with other libraries and organizations by May 2001.

Practical experience with at least one link maintenance program by June 30, 2001.

Pam Temple

Strategy(ies)

Outcome Indicator

Criterion and Measurement Cycle

Results

Evaluation & Actions Taken

Responsible Position

***Investigate which of the attribute codes supported by each of the library's subscription databases are also supported by the Z39.50 information retrieval standard of Voyager's integrated library management system.

A foundation will be made for implementing the Voyager's Citation Server to facilitate simultaneous searching of remote databases using a common search and retrieval user interface.

A completed report will be given to the Voyager Project Administrator by the end of April 2002.

Sandra Williford

***To learn to catalog and reclassify books, update MARC records, and withdraw books using the new integrated library system (ILS).

To help me learn to use the new ILS by learning to correct and update MARC records, catalog and reclassify books using the new system.  To ease the merger of the Library catalog and Circulation database into an ILS.  To have current updated information available in the Library catalog and the Circulation database for the Library patrons.

Completion by June 30, 2002

Sharon King

***Learn how to apply the various components of the Endeavor system to provide services and resources at the East Campus.

The ability to use the integrated system and the ability to explain and teach others how to use it.

I will be able to use and explain how to use all the modules that pertain to services and resources for East.

Laura Young

***Facilitate the continued acquisition, implementation and training related to the Endeavor Information Systems' Voyager integrated library system.

Students, faculty, and staff will be able to have ready access to library materials, showing currently available materials, and allowing them to take more independent action to get those materials.

The system will be fully implemented, staff will be trained, Library Committee members will be knowledgeable, and the Campus community will be using it by Spring 2002.

Vicky Leather

***Assist with the implementation of the new Endeavor's Voyager Integrated  Library System for circulation.

For  the Library System to be fully functional and ready  to be used by all library staff.

When the Library System to be fully operational.  I will be trained and ready to use the Library System by January 1, 2002.

Debora Ervin

***Create specific reports for circulation, using the new library integrated system.  Reports such as:  hold report, monthly activity statistics, and list of overdue books by date.

To be able to create and produce these specific reports along with other needed reports.

To be able to create and produce specific reports on the new system.  Completion by February 28, 2002.

Debora Ervin

Strategy(ies)

Outcome Indicator

Criterion and Measurement Cycle

Results

Evaluation & Actions Taken

Responsible Position

***Work with Endeavor and other library staff to implement the new circulation module of Endeavor's Voyager Integrated Library System.

The new circulation module will improve access to system information, will allow users to interact with their own records, will provide better statistical reports, and will improve public service.

Circulation system will be fully operational and staff will be trained by the proposed date of January 1, 2002.

Tisa Houck

*** To assist with the implementation of the circulation system module of Endeavor's Voyager Integrated Library System.

The circulation system will be operational.

The circulation system will be fully implemented and I will be trained to use it by January 1, 2002.

Joanne Stanfield

Circulation

Prepare  “Frequently Asked Questions” (FAQ) page for the Library’s web site.

Page is approved by Dean and submitted to WebTeam.

FAQ page will be evaluated and posted on the library web page by June 30, 2002.

Senior Library Assistant, Circulation

*** Create a web page that provides information about the UT/TBR Borrowing Agreement, using Front Page or Netscape Composer.

Students and faculty at UT/ TBR institutions will be able to access this page and learn about policies regarding their ability to borrow materials from any of these schools.

Page is mounted on library's web site by June 30, 2002.

Tisa Houck