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Student Technology Lifeline: Technology Help

Tech Support Help Request

If you cannot find a solution to your problem in this guide, you can request assistance from Student Tech Support by clicking on this link: 
life preserver Help Request Form

For a faster response, be sure to include details about any error messages you see and what you have tried.

Find Answers!

Save time by solving your own problem!

Check out the Errors and Solutions page for solutions for common problems.

Search the Tigerpedia knowledgebase for answers!

Need help with your laptop, tablet, or cell phone?

NEW!    friendly tigerThe Tiger Techs are here!

Advanced students from the Computer Operations Technology program will provide free assistance with diagnosing and correcting problems on your laptop, tablet, or smartphone. This may include virus removal, keyboard repair, operating system upgrades, and much more.

Available for current students and Chattanooga State employees only (ID required).

PLEASE NOTE: If your device is still under warranty, Chattanooga State recommends that you return to the place of purchase for any technical problems.

For hours and other information, go to Tiger Techs in the Technology Help dropdown menu.

Technology Support Phone Numbers

Technology Assistance Help Lines:

  for Students        423-697-5595

  for Faculty/Staff  423-697-3375

Technology Support in the Library

Staff and Student Assistants at the library Service Desk can assist with...

  • Printing and Copying
  • TigerWeb
  • TigerMail
  • eLearn
  • Wifi connection
  • Microsoft Office, including Office 365
  • Windows 7

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   on campus and technology updates.